FAQ


What time do the doors open?

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Doors open at 4:30 PM from Thursday to Saturday, while on Sunday they open at 3:30 PM. Considering the uphill path, we recommend arriving early and wearing comfortable shoes.


What time do the concerts start?

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Every day, starting at 2:30 PM, we’ll be in Piazza Piedicastello with Poplar Cult! Concerts at Doss Trento will begin at 5:00 PM each day, and at 4:00 PM on Sunday.


What time do the concert end?

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Concerts end at 1:30 AM on Thursday, at 2:00 AM on Friday and Saturday, and at 11:30 PM on Sunday.


Where is the festival held?

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The Poplar 2024 concerts take place at Doss Trento, a monumental park located on a rocky hill overlooking the center of Trento. Given the uphill path, we recommend arriving early and wearing comfortable shoes. The afternoon programming of Poplar Cult! is held at Piazza di Piedicastello.


Can I access Doss Trento by car?

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Access to Doss Trento by car is not permitted under any circumstances, except for disabilities or special needs, which you can inform us about by writing to info@poplarfestival.it. We will do our best to accommodate your specific needs as quickly as possible.


How to access Doss Trento?

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Access to Doss Trento is exclusively pedestrian, via a panoramic path with about 120 meters of elevation gain (10-15 minutes uphill on foot). Access will be exclusively through the entrances located at Via Brescia 48 via the Acropolis Path or at Piazzale Divisioni Alpine.


Where to park?

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If you arrive by car, there is free parking available in the Piedicastello area at Lungadige San Nicolò (Ex-Italcementi towers) (7 minutes on foot from the start of the path), or, in the Lungadige area, at the Zuffo parking lot (10 minutes on foot from the start of the path). Keep an eye on our social media, as we will adjust based on attendance starting from the first day.


Are there any food and drink options in the area?

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Starting from 6:00 PM, our food and drink options will be available: hamburgers (meat/vegan) and sandwiches (€5-6), pizza from the festival pizzeria (margherita €7, topped €8), pulled pork sandwiches (€8), and canederli (€7). Other treats like fries and Nutella pizza will also be available at the end of the evening, and there will be beverages including regular beer, craft beer from Birrificio Rethia, and more.


Are there restrooms in the area?

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Restrooms are available at the event area, including accessible facilities for people with disabilities.


What can I bring into the area?

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Inside the event area, you cannot bring bottles, cans, water bottles, or sharp objects (no rigid umbrellas, but foldable ones are allowed). There will be a security check at the entrance. Therefore, we recommend leaving your bottles at home.


What is the exit route?

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At the end of the event, the exit will be via a lit downhill path. Please follow this route calmly and adhere to the instructions of the volunteers and security staff.


Is camping available?

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For the first time, Poplar will have camping available! We’ve partnered with Campeggio Laghi di Lamar, a natural paradise in the heart of Trentino, just 15 minutes by car/bus from the festival entrance. Thanks to this partnership, you are entitled to a 15% discount on the cost of tent/camper/caravan pitches. Find all the information on the dedicated page.


What should I do if I bought a ticket for a friend?

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If you purchased a ticket for someone else in your name, make sure to transfer it via Dice by 2:00 PM on the day of the event. Alternatively, your friend will need to accompany you to the entrance.


Are the tickets refundable?

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Tickets are non-refundable. If you are unable to attend, you can transfer your ticket to a friend or acquaintance through Dice at no additional cost.


What is the policy for people with disabilities?

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We offer free access for individuals with a disability rating of 67% or higher, upon sending a disability certificate to info@poplarfestival.it. The complimentary ticket can be issued in the name of either the person with the disability or their companion.


Do children need to pay?

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Admission is free for children under 12 years old if accompanied by an adult. Please notify us of the names by emailing info@poplarfestival.it.


For any other ticket-related questions or issues, you can reach out to us via social media, email us at info@poplarfestival.it, or contact help@dice.fm.

Safe and Sound area

Poplar Festival is committed to being a safer and more inclusive space. In line with this promise, we have decided to set up a Safe Point within the park. It is a secure place, a quiet spot amidst the greenery and music of Doss, where you can go if needed. The Safe Point will be staffed by us, but not alone. We will be supported by trained personnel, psychological support, and Croce Bianca. The Safe Point will be a place to find calm during moments of panic, as well as practical solutions such as earplugs or some sugar.